Help Desk Support
- Tier 1, 2, and 3 support
- Onsite or remote help desk support for virus removal
- System tune-ups
- Software repairs
- Printer help and more
IT Infrastructure & Network Engineering
Delivering secure, scalable, and high-performance IT environments that power mission-critical operations.
Building the Foundation for Reliable and Future-Ready IT Systems
Modern organizations depend on a reliable and adaptable IT foundation.
Redhawk provides complete infrastructure lifecycle support, from design and deployment to monitoring and maintenance, ensuring every system is built for performance, security, and longevity.
With deep expertise across cloud, networking, virtualization, and enterprise systems, our engineers help clients modernize outdated environments and transition to flexible, future-ready architectures.
Every engagement is tailored to meet the unique requirements of each mission and backed by industry best practices and federal standards.
What we deliver
Core Capabilities
Redhawk offers end-to-end infrastructure management, ensuring each environment is secure, optimized, and built to evolve with organizational objectives.
System Administration
- Application troubleshooting
- Installations of new software, new software releases, and system upgrades
- Evaluate and install patches
- Resolve software-related problems
- Maintain data files and monitor system configuration to ensure data integrity
- Perform system backups and recovery
Virtualization
- Small, medium, or large environments (VMware vSphere or Microsoft Hyper-V)
- Migration from existing physical to virtual (Exchange, SQL, VoIP, web applications)
- Design and implement high-availability solutions (VMware HA and DRS)
- Advanced VMware configurations with VMware Distributed Switch
Network and System Engineering
- Planning and engineering systems infrastructure
- Implementation and design of hardware and software
- Evaluation and monitoring of system performance and design
- Backup solutions
- BES solutions
- Firewall installation
- Installation of wireless (Wi-Fi) and wired (Ethernet) networks
- Phone (VoIP) systems design and installation
- LAN and WAN configuration
- Routing and switching
Networking
- Plan, implement, and create advanced addressing and routing
- Securing LAN/WAN networks down to the desktop
- Network management
- Data center
- IP multicast enterprise architectures that include virtual private networking and wireless domains
- Troubleshoot LAN/WAN enterprise networks
- Plan, implement, and manage port security
Enterprise Systems Support
Implementing, managing, and troubleshooting:
- Exchange
- Active Directory
- SharePoint
- VoIP
- Web-based applications
Secure WAN and Connectivity Solutions
- Extending your network reliably over VSAT or ISP
- Secure connections (IPsec)
- High-security solutions built to client requirements
Unified Communications (VoIP)
- Multiple-site deployments (Cisco)
- Design and implement high-availability solutions
Application Development & Management
We build secure, reliable software that integrates seamlessly with existing systems and supports long-term performance.
- Software configuration management
- COTS
- GOTS
- Legacy applications
- Custom software development
Let's talk about your mission.
Tell us about your environment, constraints, and goals, and we'll connect you with the right Redhawk team.
Related Solutions
All solutions →
Cyber Security
Redhawk's Cyber Security practice enables government and enterprise missions by delivering resilient infrastructure and secure, adaptable systems with cybersecurity integrated from design through deployment.
Learn more →
Program & Management Solutions
We deliver end-to-end program and project management services that align technology initiatives with mission goals, improve efficiency, and ensure measurable results.
Learn more →